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F

Freshsales

AI-powered CRM for high-velocity sales teams

FreemiumFree TierAdded Jul 1, 2016

About

Freshsales (by Freshworks) is a sales CRM with built-in phone, email, chat, and AI-powered lead scoring. Features include visual deal pipelines, workflow automation, territory management, and revenue analytics. The free plan supports up to 3 users with contact management and Kanban views — generous enough for very early-stage startups.

Tags

crmsalesaicallingemaillead-scoringpipeline

Origin Story

By Girish Mathrubootham

The Problem

Enterprise CRMs like Salesforce were too expensive and complex for small sales teams. Freshsales was built to offer the same power at a fraction of the cost.

Building It

Freshsales launched in 2016 as part of the Freshworks suite. Freshworks went public in 2021. Freshsales continues to serve as their affordable CRM offering.

What It Means

Enterprise-grade CRM features at startup-friendly prices with a genuinely useful free tier.

The Dream

To make powerful sales CRM accessible to every business, not just enterprises.

Pricing

ModelFreemium
Starting at$9/mo
Free tierAvailable

Free for up to 3 users with contact management and Kanban views. Growth at $9/user/month. Pro at $39/user/month. Enterprise at $59/user/month.

View pricing

Category

Crm Sales

Problems Solved

  • Sales Crm With Calling
  • Lead Scoring
  • Sales Pipeline Management

Alternative to

  • C
    Close
  • P
    Pipedrive

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