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T

Tidio

AI-powered live chat and chatbot for sales and support

FreemiumFree TierAdded Jan 1, 2013

About

Tidio is a customer communication platform combining live chat, AI chatbot (Lyro), and helpdesk features to help businesses convert website visitors and support customers. Lyro AI learns from your knowledge base and handles up to 70% of customer queries automatically. The platform includes a visual chatbot builder, email integration, social media messaging (Instagram, Messenger), and ecommerce integrations with Shopify and WooCommerce. Tidio captures leads, qualifies them via chat, and routes hot leads to sales reps.

Tags

live-chatai-chatbotcustomer-supportlead-generationecommerce

Origin Story

By Titus Gołas

The Problem

Most small businesses and ecommerce stores can't afford Intercom but need live chat and chatbots to convert visitors.

Building It

Founded 2013 in Poland, grew to 300K+ businesses. Launched Lyro AI chatbot in 2023.

What It Means

Proved that AI-powered live chat doesn't have to be enterprise-priced to be effective.

The Dream

Give every business an AI-powered sales and support assistant that works 24/7.

Pricing

ModelFreemium
Starting at$29/mo
Free tierAvailable

Free with 50 live chat conversations/mo. Starter at $29/mo. Growth at $59/mo. Plus at $749/mo. Lyro AI add-on at $39/mo.

View pricing

Category

Crm Sales

Problems Solved

  • Losing Website Visitors Without Engagement
  • Support Team Overwhelmed With Repetitive Questions
  • No Live Chat On Ecommerce Store

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