By Robert D'Assump
Live chat tools charged per agent, making them expensive for small businesses. Basic live chat should be free for everyone.
Launched in 2013. Grew to become one of the most widely used live chat tools in the world by being genuinely free.
Monetize through services, not software restrictions. Free live chat for everyone, paid agents for those who need them.
To provide every website with professional live chat support for free.