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T

Tawk.to

Free live chat for your website

FreeAdded Sep 1, 2013

About

Tawk.to is a completely free live chat application with no limits on agents, chat volume, or websites. Features include real-time visitor monitoring, ticketing, knowledge base, chat history, and file sharing. The core product is genuinely free — Tawk.to monetizes by offering hired chat agents as a paid service. Used by millions of websites worldwide.

Tags

live-chatfreecustomer-supportticketingknowledge-basevisitor-monitoring

Origin Story

By Robert D'Assump

The Problem

Live chat tools charged per agent, making them expensive for small businesses. Basic live chat should be free for everyone.

Building It

Launched in 2013. Grew to become one of the most widely used live chat tools in the world by being genuinely free.

What It Means

Monetize through services, not software restrictions. Free live chat for everyone, paid agents for those who need them.

The Dream

To provide every website with professional live chat support for free.

Pricing

ModelFree
Free tierAvailable

Core live chat, ticketing, and knowledge base are completely free. No limits on agents or chats. Optional paid add-ons: remove branding ($19/month), hire chat agents ($1/hour).

View pricing

Category

Customer Support

Problems Solved

  • Free Live Chat Widget
  • Website Visitor Monitoring
  • Customer Chat Support

Alternative to

  • C
    Chatwoot

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