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Statuspage

Communicate real-time system status to users

FreemiumFree TierFeaturedAdded Jan 1, 2013

About

Statuspage (by Atlassian) communicates service status through hosted, branded pages. During incidents, subscribers are notified via email, SMS, or webhook. Supports component-level status, maintenance windows, uptime metrics, and third-party monitoring. Integrates with PagerDuty, Opsgenie, Datadog. Reduces 'is it down?' support tickets by proactively informing users.

Tags

status-pageincident-communicationuptimeservice-status

Origin Story

By Scott Klein

The Problem

During outages, support gets buried. Status pages reduce ticket volume 60%+.

Building It

Founded 2013, acquired by Atlassian 2016.

What It Means

Proactive status communication is support infrastructure.

The Dream

Every outage transparent, users informed.

Pricing

ModelFreemium
Starting at$29/mo
Free tierAvailable

Hobby free. Starter at $29/mo. Business at $99/mo. Enterprise at $499/mo.

View pricing

Category

Customer Support

Problems Solved

  • Support Flooding During Outages
  • Communicating Maintenance
  • Building Status Page

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