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H

Helpjuice

Knowledge base with powerful search and analytics

PaidAdded Jan 1, 2011

About

Helpjuice is a knowledge base platform focused on content discoverability and customization. AI-powered search surfaces relevant articles, and analytics show what customers search for, find, and what's missing. Full CSS/HTML theming for brand matching. Supports multiple languages, role-based access, and integrations with Slack, Zendesk, Salesforce. Designed for companies where KB performance directly impacts support costs.

Tags

knowledge-baseai-searchanalyticscustomizable

Origin Story

By Emil Hajric

The Problem

KBs fail when search is bad. Customers still contact support.

Building It

Founded 2011, bootstrapped and profitable.

What It Means

KB success depends on search quality and analytics.

The Dream

Every knowledge base so searchable customers always find answers.

Pricing

ModelPaid
Starting at$120/mo

Starter at $120/mo for 4 users. Run-Up at $200/mo. Premium at $289/mo unlimited. 14-day trial.

View pricing

Category

Customer Support

Problems Solved

  • Kb Search Returns Irrelevant Results
  • Understanding Search Gaps
  • Full Brand Customization

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  • D
    Document360

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