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H

HelpCrunch

All-in-one customer communication platform

PaidAdded Jan 1, 2014

About

HelpCrunch combines live chat, email marketing, knowledge base, pop-ups, and a chatbot into one customer communication platform. The shared inbox handles conversations from chat, email, and social channels. Known for being significantly cheaper than Intercom while covering most of the same use cases. Great for SaaS and ecommerce businesses.

Tags

live-chatemail-marketingknowledge-basechatbotsupportintercom-alternative

Origin Story

By Pavel Pavlenko

The Problem

Intercom was powerful but too expensive for most small businesses. An all-in-one communication platform shouldn't cost hundreds per month.

Building It

Founded in 2014 in Ukraine. Grown steadily as the affordable Intercom alternative for SaaS and ecommerce businesses.

What It Means

Customer communication tools should be affordable for growing businesses, not just well-funded startups.

The Dream

To provide Intercom-level functionality at a price any growing business can afford.

Pricing

ModelPaid
Starting at$12/mo

Basic at $12/agent/month with live chat, knowledge base, and email. Pro at $20/agent/month with chatbot and advanced automation. Unlimited at $495/month for unlimited agents.

View pricing

Category

Customer Support

Problems Solved

  • Affordable Intercom Alternative
  • Live Chat And Email
  • Customer Communication Platform

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  • C
    Chatwoot

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