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D

Desku

AI-powered helpdesk and customer support for growing businesses

PaidAdded Jan 1, 2023

About

Desku is a modern helpdesk platform that combines AI-powered ticket resolution, live chat, chatbot builder, knowledge base, and shared inbox. Its AI can draft responses, summarize tickets, and auto-resolve common issues using your knowledge base. Desku provides a clean, modern interface that feels lighter than Zendesk while offering multi-channel support (email, chat, social, WhatsApp). It includes a no-code chatbot builder and integrates with Shopify, WooCommerce, and major CRMs. Positioned for SMBs and ecommerce brands.

Tags

ai-helpdesklive-chatchatbot-buildershared-inboxmodern-support

Origin Story

By Harsh Dadhich

The Problem

Existing helpdesks are either too expensive (Zendesk) or too basic. Growing businesses need modern AI-powered support tools.

Building It

Launched 2023, growing among SMBs and ecommerce brands wanting modern helpdesk with AI.

What It Means

Shows that the helpdesk category is ripe for modern AI-native alternatives.

The Dream

Build the helpdesk that growing businesses actually enjoy using — fast, AI-powered, and beautifully designed.

Pricing

ModelPaid
Starting at$19/mo

Startup at $19/agent/mo. Team at $39/agent/mo. Business at $59/agent/mo. 14-day free trial.

View pricing

Category

Customer Support

Problems Solved

  • Helpdesk Tools Feel Outdated
  • Ai Ticket Resolution Without Enterprise Pricing
  • Modern Support For Ecommerce Brands

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  • G
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