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C

Canny

Capture, organize, and prioritize customer feedback

FreemiumFree TierFeaturedAdded Jun 1, 2017

About

Canny helps product teams collect and organize feature requests and feedback from customers. Users can submit ideas, vote on them, and see the status of their requests on a public roadmap. Integrates with Jira, Linear, Asana, and Intercom. Helps teams make data-driven product decisions instead of guessing what to build next.

Tags

feedbackfeature-requestsroadmapvotingproduct-managementcustomer-voice

Origin Story

By Sarah Hum & Andrew Rasmussen

The Problem

Product teams got feedback from everywhere — support tickets, emails, Slack, social media — but had no systematic way to collect, organize, and prioritize it.

Building It

Founded in 2017. Grew among SaaS companies that needed a structured way to manage feature requests. Bootstrapped and profitable.

What It Means

Build what customers actually want by letting them tell you — and vote on — what matters most.

The Dream

To help every product team make better decisions by listening to their customers systematically.

Pricing

ModelFreemium
Starting at$79/mo
Free tierAvailable

Free plan for up to 50 tracked posts. Starter at $79/month for 1 board. Growth at $349/month with unlimited boards and advanced analytics.

View pricing

Category

Customer Support

Problems Solved

  • Collecting Feature Requests
  • Prioritizing Product Feedback
  • Public Product Roadmap

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  • F
    Featurebase

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