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Smartlook

Qualitative analytics with session recordings for web and mobile

FreemiumFree TierAdded Jan 1, 2016

About

Smartlook is a qualitative analytics platform providing session recordings, heatmaps, event tracking, and funnel analysis for both websites and native mobile apps (iOS and Android). Unlike competitors focused on web-only, Smartlook's mobile SDK records actual mobile app sessions — a significant differentiator. It automatically captures every user interaction and lets you filter recordings by events, errors, or user segments. Smartlook includes crash analytics tied to session recordings so you can watch exactly what happened before a crash.

Tags

session-recordingsmobile-analyticsheatmapscrash-analyticsqualitative-analytics

Origin Story

By Petr Micoláš

The Problem

Session replay tools focus on web, but mobile apps need recordings too — especially to debug crashes and UX issues.

Building It

Founded 2016 in Czech Republic. Acquired by Cisco (via Splunk/Observability acquisition). Growing in mobile analytics.

What It Means

Proved that session recordings are as critical for mobile apps as they are for websites.

The Dream

Give every product team — web and mobile — the ability to watch and understand real user behavior.

Pricing

ModelFreemium
Starting at$55/mo
Free tierAvailable

Free with 3,000 sessions/mo. Pro from $55/mo with 5,000 sessions. Enterprise custom. Scales with session volume.

View pricing

Category

Analytics Metrics

Problems Solved

  • No Session Recordings For Mobile Apps
  • Debugging Mobile App Crashes
  • Understanding User Behavior Across Web And Mobile

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  • M
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