By Devashish Mamgain
Chatbots fail when they can't hand off to humans smoothly. The best support experience blends AI automation with human empathy.
Founded 2017 in Bangalore, growing among businesses automating support with GPT-powered chatbots.
Shows that AI chatbots are only effective when they know when to escalate to humans.
Automate 80% of support conversations with AI while ensuring the other 20% get seamless human attention.