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Kommunicate

AI chatbot platform for automating customer support

PaidAdded Jan 1, 2017

About

Kommunicate is an AI chatbot and customer support automation platform that lets you build GPT-powered chatbots trained on your website, docs, and help center. The chatbot handles common questions autonomously and transfers complex queries to human agents with full conversation context. It integrates with Zendesk, Freshdesk, Salesforce, and WhatsApp. Kommunicate supports bot-to-human handoff, custom chatbot flows, multilingual support, and a dashboard for monitoring bot performance. No coding required to set up.

Tags

ai-chatbotsupport-automationno-code-bothuman-handoffknowledge-base-bot

Origin Story

By Devashish Mamgain

The Problem

Chatbots fail when they can't hand off to humans smoothly. The best support experience blends AI automation with human empathy.

Building It

Founded 2017 in Bangalore, growing among businesses automating support with GPT-powered chatbots.

What It Means

Shows that AI chatbots are only effective when they know when to escalate to humans.

The Dream

Automate 80% of support conversations with AI while ensuring the other 20% get seamless human attention.

Pricing

ModelPaid
Starting at$100/mo

Lite at $100/mo with 2 teammates. Growth at $200/mo. Enterprise custom. 30-day free trial.

View pricing

Category

Customer Support

Problems Solved

  • Repetitive Support Questions Overwhelming Agents
  • Building Ai Chatbot Without Code
  • Chatbot To Human Handoff Is Broken

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