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Beamer

Announce product updates and collect user feedback

FreemiumFree TierAdded Apr 1, 2017

About

Beamer is a product changelog and announcement tool that helps SaaS teams notify users of new features, updates, and fixes through an in-app notification feed, a standalone changelog page, and targeted push notifications. The NPS and reaction widgets collect instant feedback on each announcement, closing the loop between shipping and learning. Teams at Canva, Mailchimp, and Figma use Beamer to reduce support tickets by proactively communicating changes and to boost feature adoption by surfacing updates to the right user segments at the right time.

Tags

changelogproduct-updatesannouncementsnpsuser-feedbackretention

Origin Story

By Mark Fodor

The Problem

Mark watched product teams ship great features that users never noticed — because the only announcement was a release email that landed in a crowded inbox.

Building It

Launched in 2017 as a lightweight in-app notification widget. Grew steadily by solving a problem that every SaaS team recognised but few had addressed properly.

First Customer

Early SaaS teams that added Beamer saw measurable increases in feature adoption within weeks and began cancelling separate survey and NPS tools.

What It Means

Beamer made product communication a first-class discipline — no more shipping in silence and hoping users would discover new features on their own.

The Dream

Every product update should reach every relevant user, at the right moment, in the right place — turning every release into a customer success opportunity.

Pricing

ModelFreemium
Free tierAvailable

Free: 1 project, basic feed. Starter: $49/mo. Pro: $99/mo. Premium: $199/mo. Enterprise: custom. Annual billing saves 20%.

View pricing

Category

Customer Support

Problems Solved

  • Product Update Communication
  • Feature Adoption
  • User Feedback

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