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Woopra

Customer journey analytics for understanding user paths

FreemiumFree TierAdded Jan 1, 2012

About

Woopra is a customer journey analytics platform that tracks individual user behavior across your website, product, support, and marketing touchpoints. It builds complete customer profiles showing every interaction from first visit through conversion and retention. Features include real-time analytics, journey mapping, retention analysis, trend reporting, and triggered actions based on user behavior. Woopra connects data from 50+ integrations (Salesforce, Zendesk, Segment, etc.) to create unified customer timelines. Ideal for understanding the full customer lifecycle.

Tags

customer-journeybehavioral-analyticsuser-profilesretention-analysisreal-time

Origin Story

By Elie Khoury

The Problem

User data is scattered across marketing, product, and support tools. No single tool shows the complete customer journey.

Building It

Founded 2012, growing among SaaS and B2B companies that need journey-level customer analytics.

What It Means

Proved that journey-centric analytics provides insights that event-based tools miss.

The Dream

Give every team a complete, real-time view of how customers experience their business across every touchpoint.

Pricing

ModelFreemium
Free tierAvailable

Free with 500K actions/mo. Pro at $999/mo with advanced features and higher limits. Enterprise custom.

View pricing

Category

Analytics Metrics

Problems Solved

  • Fragmented User Data Across Tools
  • Understanding Full Customer Journey
  • Real Time Behavioral Analytics

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